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Ticket Information

Tickets to Ark performances typically range in price from $11-$50. The Ark offers a free concert series called Artist Spotlight on the fourth Tuesday of each month, and sometimes offer additional free shows as well, so nothing will stop you from experiencing great music at The Ark.

VIEW CALENDAR

in person

DURING THE COVID CRISIS THERE ARE NO ARK BOX OFFICE HOURS 

Michigan Union Ticket Office
Buy Ark tickets in person at the Michigan Union Ticket Office in the basement of the Michigan Union at 530 S. State Street. There is a $1 service charge for shows that take place at The Ark. 

Click here for MUTO's hours of operation. Also, check the MUTO home page for occasional announcements about special hours during university breaks and closures.

The Ark Box Office
Buy tickets to upcoming shows at The Ark’s box office, 316 S. Main, Ann Arbor, from showtime to 75 minutes after showtime. No service charge.

Tickets for Ark produced shows at other venues (i.e. Michigan Theater, Royal Oak Music Theatre) are not available for in-person purchase. Please check our website event listings or venue website for direct ticket links and information about these occasional events at other venues.  Tickets for The Moth events at The Ark are only available online at themoth.org.

by phone

Michigan Union Ticket Office
Purchase tickets by phone from the Michigan Union Ticket Office at (734) 763–8587 (763–TKTS). There is a $2 per ticket service charge for shows that take place at The Ark, plus an optional $1 mailing charge for phone orders. 

Click here for MUTO's hours of operation. 

Tickets for most Ark produced shows at other venues (i.e. Michigan Theater, Royal Oak Music Theatre) are not available by phone through the Michigan Union Ticket office. Please check our website event listings or venue website for direct ticket links and information about these occasional events at other venues.  Tickets for The Moth events at The Ark are only available online at themoth.org.

on the web

Click on any ticket link from our calendar to purchase tickets through the Michigan Union Ticket Office online. Service fees vary. During this time, because there are no phone or in person sales available, MUTO is dropping their online fees to that of their phone fees ($2 per ticket) They will adjust back to fees as normal once regular phone sales can be reinstated.

Tickets for most Ark produced shows at other venues (i.e. Michigan Theater, Royal Oak Music Theatre) are not available online through Michigan Union Ticket Office. Please check our website event listings or venue website for direct ticket links and information about these occasional events at other venues.

Ticket Policy

Advance Tickets

There are several ways you can buy advance tickets for shows at The Ark: in person, by phone, and online.

In person and by phone: MUTO Fall 2020 Business Hours (August 10, 2020 - December 23, 2020)

  • Monday - Friday: 10 a.m. to 3 p.m
  • Saturdays - Sundays: Closed

Phones are open during business hours at 734-763-8587. Counters will remain closed until the Michigan Union is open to the general public. Please refer to MUTO's webpage for updates.

General Admission Seating

The majority of seats at The Ark are general admission. Seating is on a first-come, first-serve basis.

Reserved Seating

Most seats are general admission; some shows have 70 reserved seats available for $7 over the standard ticket price. A limited number of priority seats are also available for most shows to our members at the Producer ($500) Level and above. For more information on membership and the corresponding benefits, click here.

Doors Only Shows

Advance ticketing is not available for some Ark shows (e.g. RFD Boys, Open Stage). For these occasional events, tickets are available starting one half hour before show time at The Ark's box office.

Lining Up at The Ark

Both advance ticket holders and people buying tickets at the box office line up on the sidewalk on Main St. until doors open 1/2 hour before showtime. (For popular shows, some concertgoers arrive as early as one and a half hours in advance.) When doors open, ticket-holders may pass the box office and proceed to the ticket-taker through the door at the right and up the stairs.

Please be considerate of our neighbors by following these simple guidelines:

  • Form a line along the curb to allow access to shops and other businesses.
  • Make sure there's a clear path for people walking down the street.
  • Please put trash and cigarette butts in the appropriate containers.

We're proud of Main Street and want to keep it looking great!

Ticket Timing

Most Ark shows go on sale to the public on Saturdays starting at 9 am in person or by phone through the Michigan Union Ticket Office and at 10 am online. A listing of all new events going on sale a given weekend is included in The Ark’s email newsletter which is sent out each Thursday. To subscribe, sign up for our newsletter at the bottom of any page of our website.

Please note, if a show is not sold out, tickets will go off sale at 3 pm the day of the show. Remaining tickets once a show is off sale will be available for purchase at The Ark box office starting one half hour before showtime.

Returns & Exchanges

The Ark does not accept ticket returns or exchanges.

Cancelled Shows

Effective 5/7/2020

For Ark events being cancelled with no current rescheduled date, tickets will be refunded at the original point of sale.

Tickets purchased via MUTO (online, by phone, and in person):

Purchases for cancelled shows made on a credit card will be automatically refunded by MUTO to the original card used.  For purchases made in person with cash, please contact MUTO at muto-tix@umich.edu to receive your refund via check. Refunds for tickets purchased through MUTO will be for the face value of the ticket. MUTO reserves the right, in its sole discretion, to change the manner in which it exercises its discretion to offer refunds or to offer no refunds consistent with MUTO's standard refund policy. 

Tickets purchased in person at The Ark:

The Ark does not retain payment information for purchases at our box office. Please call The Ark office at 734-761-1800 during business hours or email Alison@theark.org to initiate your refund.

Rescheduled Shows

Effective 5/7/2020

Tickets purchased via MUTO (online, by phone, and in person):

For newly rescheduled Ark events (not previously refunded) tickets will be automatically exchanged and reissued for the rescheduled date. No additional service fees will be incurred.  Patrons must present tickets with the correct date for admission to the rescheduled show. 

Ticket Refunds, if desired, must be requested no later than 30 days from the date the rescheduled show was announced.  Refunds for tickets purchased through MUTO will be for the face value of the ticket.  Please send refund requests by email to muto-tix@umich.edu. MUTO reserves the right, in its sole discretion, to change the manner in which it exercises its discretion to offer refunds or to offer no refunds consistent with MUTO's standard refund policy. 

Tickets purchased in person at The Ark:

Please call The Ark office at 734-761-1800 during business hours or email Alison@theark.org for ticketing assistance and questions.

Children at The Ark

The Ark is an all ages venue. A ticket is required for all patrons over one year of age.

Rebates & Discounts

Eligible Ark members, seniors and students may receive a $1 ticket rebate on Ark-produced shows happening at The Ark (does not apply to fundraisers or Ark-produced events at other venues, e.g. Michigan Theater, Hill Auditorium). Please show your membership card or ID at the door to receive your discount. Only one discount per person, please.

Group Ticket Sales

Concertgoers who wish to purchase 10 or more tickets to an Ark event may call The Ark’s business office at (734) 761-1800. We will process your ticket order by phone with no service fee.