CANCELLATIONS AND RESCHEDULED SHOWS
Tickets purchased for cancelled events will be refunded at the original point of purchase. For tickets purchased through the Michigan Union Ticket Office in person, by phone or online, your credit card will be automatically refunded. If you purchased in person at The Ark’s box office, please call our office during daytime business hours at 734-761-1800 or email us to facilitate your refund. The Ark's box office will remain closed through this cancellation period. Refunds from the Ark box office will be processed after Michigan's current "Stay At Home" order is lifted.
We are currently working on rescheduling shows. Please watch our website and consider subscribing to The Ark's email newsletter for announcements about new and rescheduled events. You can sign up for our newsletter at the bottom of any page on The Ark's website.
If you were a ticket holder for a show that has now been cancelled, the Michigan Union Ticket Office is working to notify patrons when that show has been rescheduled so you won't miss your favorite artists when they able to return to touring and to The Ark.
WHAT THE ARK IS DOING
We continue to monitor information and follow guidelines and recommendations from the CDC, state and local governments to minimize the spread of the virus. When we re-open, we’ll continue to take extra precautions at The Ark, such as additional cleaning procedures at each show, adding hand sanitizers throughout the venue, and requiring staff and volunteers who are ill or may have been exposed to the virus to stay home.
HOW YOU CAN HELP FLATTEN THE CURVE
You can help prevent the spread of germs by practicing healthy behaviors:
- Wash your hands frequently with soap and water for at least 20 seconds.
- Use alcohol-based sanitizer with at least 60% alcohol when soap and water aren’t available.
- Don’t touch your face with unwashed hands.
- Cover your cough or sneeze with a tissue, then throw the tissue in the trash. If you don’t have a tissue, cough or sneeze into your upper sleeve, not your hands.
- Avoid contact with people who are sick.
- When we re-open do not attend The Ark if:
- You’re sick or feel like you’re getting sick
- Have been in contact with people who are sick
- Have traveled anywhere given a Level 3 travel warning by the CDC
Thank you for your continued support of The Ark and the music, and for joining us in following these guidelines as we work to keep our community safe and healthy.
HOW YOU CAN HELP THE ARK
Ticket sales account for most of The Ark’s operating revenue, so donations will be key to helping get us through this closure. You can make an online donation here or learn about other donation options here. Tickets you purchased directly from The Ark can be converted to a donation by calling 734.761.1800 or by email.
The Ark is pleased to partner with the Ann Arbor Hospitality Community on a joint fundraiser and show of community support. This tshirt promotion as our community comes together to "Flatten The Curve" will run through March 30, 2020. When you order a tshirt through The Ark's affiliate link, 80% of the proceeds will go to The Ark and 20% will be split amoung all the participating businesses. Thank you!
HOW YOU CAN SUPPORT THE ARTISTS
We’re working hard to reschedule as many of our artists as soon as possible. Please check out our weekly email newsletter for information about new on-sale dates. You can subscribe using the signup box at the bottom of any page on our website. Many of our artists will be announcing virtual shows offering a chance to enjoy live music and provide them financial support. We’ll continue to keep you connected to these opportunities using our social media platforms.